Account Director

JLL — Gurugram, HR

JLL empowers you to shape a brighter way . Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. POSITION GOALS The individual will assume the lead role in the delivery of facilities management services to the client. He / she will be the single point of contact (FM) for the client and will be responsible for ensuring a high level of client satisfaction, establishing and managing the delivery of key regional initiatives as well as ensure consistency in processes, systems and reporting. DUTIES & RESPONSIBILITIES · Act as the single point of contact for the delivery of facilities management services to the client · Develop and maintain a detailed understanding of the client’s business and the implications for Jones Lang LaSalle’s service delivery. · Manage the delivery of the facilities management services to the client’s facilities under Jones Lang LaSalle’s management. · Liaise regularly with the client on facilities management issues. · Develop an Account Plan for facilities management services. · Drive client specific initiatives such as savings targets, benchmarking, best practices etc. · Manage the teams to ensure the maintenance and upkeep of the facilities. · Assist the client with the development of the property budgets and forecasts in accordance with the financial timetable. § Establish consistency in the monthly reporting in each country. § Prepare a regional monthly management report to the satisfaction of the client. § Review and report against agreed SLA and KPIs. § Be responsible for the manage

View on HireSetu