Inside Sales Associate

Iron Mountain — IND | Bangalore | 48/2, Kudulu Road

We are looking for a dynamic and results-oriented Tele Sales Professional to generate sales by engaging with prospective customers over the phone. The ideal candidate should possess excellent communication skills, a customer-centric approach, and the ability to convert leads into successful business opportunities. • Make outbound calls to prospective customers from assigned leads or databases. • Understand customer requirements and recommend suitable products or services. • Generate qualified leads and convert them into sales opportunities. • Achieve daily, weekly, and monthly sales targets. • Build and maintain strong relationships with potential and existing customers. • Handle customer queries, objections, and concerns professionally. • Follow up with interested prospects until closure. • Maintain accurate records of customer interactions in the CRM system. • Coordinate with internal teams to ensure a seamless customer experience. • Stay updated on product knowledge, market trends, and competitor activities. • Bachelor's degree in any discipline (preferred). • 1–3 years of experience in telesales, inside sales, customer service, or outbound sales. • Freshers with excellent communication skills may also be considered. Required Skills• Excellent verbal communication and interpersonal skills. • Strong persuasion and negotiation abilities. • Target-driven with a proven ability to achieve sales goals. • Basic computer proficiency and familiarity with CRM tools. • Ability to handle objections and build rapport with customers. • Good time management and organizational skills. • Ability to work independently as well as in a team environment. Preferred Experience• Experience in B2B or B2C telesales. • Prior experience using CRM platforms such as Salesforce, Zoho CRM, HubSpot, or similar. • Experience in lead generation and cold calling. Category: Customer Support

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