Dedicated Line Manager

IQVIA — Thane, Maharashtra, India

Job Overview • In this crucial role within IQVIA you will lead and motivate a team of CRA staff in order to achieve patient recruitment targets to high quality standards at sites. Furthermore, you will drive and manage key strategic site relationships to build capability and a robust quality management to achieve customer and investigator satisfaction. Essential Functions • Must have previous experience working as a Project Manager • Must have 3+ years of Line Management experience. • Formulate strategies and action plans to maximize delivery of a high quality team/department monitoring service, ensuring achievement of individual/team/department targets, aligning with company strategies. • Ensure sufficient level and profile of resource is recruited for each project. Maintain systems compliance and oversight for effective project delivery. Collaborate with the Clinical Lead/Project Lead to ensure that resource needs and site requirements are met. • Drive and manage key strategic site relationships in order to build capability, drive productivity and robust quality management in line with site strategy. Be an advocate for these sites within IQVIA. • Manage, develop, coach, and motivate CRAs to develop their skills to ensure that a high professional standard is achieved and project targets are met. Be an advocate for individual career development. • Conduct Accompanied Site Visits (ASV’s) to develop CRA’s skills (e.g. patient recruitment). Support CRA’s on solving project specific issues across site portfolio. • Identify quality risks and issues and suggest appropriate corrective action plans to senior management to prevent or correct deficiencies in performance of employees. • Share IQVIA and customer key business drivers with all CRA staff. Drive decision making in line with these. • Attend customer meetings, maintain interactions with any local sponsor affiliates. • Maximize profitability by ensuring project objectives and customer requirements are achieved. •

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