Records Operations Coordinator

HP Inc. — Bengaluru, Karnātaka, India

Records Operations Coordinator Description - Job Summary • This role is responsible for supporting Records Operations activities, including records circulation management, data integrity reviews, inventory reconciliation, HPCM updates, destruction tracking, vendor coordination, and retrieval audit activities. The role ensures accurate records administration, operational compliance, and adherence to records management policies while supporting physical and electronic records throughout their lifecycle. Responsibilities • Provides operational support for Records & Information Management (RIM) activities across assigned business units and records repositories. • Manages records circulation processes, including record requests, check-in/check-out activities, transfers, retrievals, returns, and tracking of physical records. • Reviews records data and other records management systems to ensure completeness, accuracy, and compliance with records governance requirements. • Performs records inventory reconciliation activities by validating records holdings, storage inventories, metadata accuracy, and repository records. • Creates and maintains records operations reports, dashboards, metrics, and specialized documentation to support management reviews and operational decision-making. • Assumes responsibility for maintaining records data integrity through regular audits, quality checks, exception management, and issue resolution. • Updates destruction eligibility status, tracks destruction approvals, monitors vendor destruction activities, and ensures disposition activities are completed according to approved retention schedules. • Coordinates with offsite storage vendors to monitor service requests, inventory updates, retrieval performance, destruction completion, invoicing, and operational escalations. • Conducts retrieval audits and inventory validation reviews to ensure records accountability, chain of custody, and compliance with operational procedures. • Supports tool ma

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