Onboarding Delivery Lead

Hitachi Energy — Bengaluru, Karnataka, India

Location: Bengaluru, Karnataka, India Job ID: R0132542 Date Posted: 2026-06-18 Company Name: HITACHI ENERGY TECHNOLOGY SERVICES PRIVATE LIMITED Profession (Job Category): Human Resources Job Schedule: Full time Remote: No Job Description: The Opportunity: Manage operation of the Onboarding Service line in BGL Center for SEA, MEA, NEA & NAM. Accountable for delivering high quality, timely customer service to the supported clients and against agreed targets in the respective service areas (Onboarding & New joiner experience). Drive the people management strategy and ensure controls and compliance to manage any operational, financial, and reputational risks. Drive cost optimization, efficiencies, Quality & Business expansion. Your Responsibilities: Accountable for all deliverables supported by BGL Center Employee life cycle management team. Ensure data accuracy, compliance, and audit readiness through structured governance and periodic reviews. Manage audit requirements, risk identification, and mitigation plans for HR processes. Structure, implement, stabilize all the current transformation initiatives at HR operations onboarding level. Ensure compliance with organizational policies and regulatory standards. Stay current with industry trends and HR technology advancements. Lead projects related to system upgrades, automation, and digital transformation. Continuously enhance service delivery through innovation and best practices. Deliver tasks through direct reports with a span of 20-25 team members (including Team leads & Deputy Team leads) and ensure adherence to timeline, quality and KPIs Ownership of span career path, succession planning and performance management - Focuses on enhancing technical & personal effectiveness through training, education, and coaching Ensure job rotation of colleagues to facilitate learning Manage and own stakeholder relationships and acts as point of escalation for projects Identify and promote job exchange opportunities outside of Serv

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