HR Ops - SEA & NEA ELCM Team Lead

Hitachi Energy — Bengaluru, Karnataka, India

Location: Bengaluru, Karnataka, India Job ID: R0133573 Date Posted: 2026-06-18 Company Name: HITACHI ENERGY TECHNOLOGY SERVICES PRIVATE LIMITED Profession (Job Category): Human Resources Job Schedule: Full time Remote: No Job Description: The Opportunity: We are looking for a dynamic and experienced Team Lead – HR Operations (Employee Lifecycle Management) to join our global HR Services organization and manage SEA and NEA, HR operations teams. This role is critical in driving seamless employee lifecycle delivery while leveraging deep Workday expertise to enhance processes, ensure data accuracy, and deliver best-in-class HR operations. As a team lead, you will own end-to-end service delivery for ELCM processes, lead a high-performing team, and drive continuous improvement through automation, standardization, and transformation initiatives. This role operates in a night shift model, supporting global stakeholders and ensuring round-the-clock operational excellence. How you’ll make an impact: Own and drive end-to-end HR Operations delivery for Employee Lifecycle (ELCM) processes, ensuring seamless execution during night shift operations. Deliver high-quality HR services, ensuring timely and accurate processing of complex transactions across job changes, transfers, master data, compensation, documentation, offboarding, and employee queries. Champion service excellence, consistently meeting SLAs, KPIs, and quality benchmarks while leveraging data to monitor volumes, backlogs, and turnaround times. Lead resolution of critical escalations, ensuring timely closure and driving root-cause fixes for recurring challenges. Lead, coach, and inspire a team of 10–15 HR Service Specialists (including Deputy Team Lead), fostering a high-performance, accountable, and growth-oriented culture. Drive team capability building and succession planning, ensuring strong bench strength and continuous skill development. Provide operational oversight on shift planning, workload allocation, atten

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