Global Talent Ops. Delivery Lead

Hitachi Energy — Bengaluru, Karnataka, India

Location: Bengaluru, Karnataka, India Job ID: R0133097 Date Posted: 2026-06-18 Company Name: HITACHI ENERGY TECHNOLOGY SERVICES PRIVATE LIMITED Profession (Job Category): Human Resources Job Schedule: Full time Remote: No Job Description: The Opportunity: The Global Talent Operations Lead is responsible for managing and overseeing the operations of the Global Talent Ops service line in BGL, covering Global Talent Acquisition Operations, Learning & Development Operations, and Talent Management Operations. This role ensures high-quality, timely service delivery, strong governance, compliance, operational excellence, and continuous transformation across all talent operations functions while driving efficiency, cost optimization, and business expansion. Your Responsibilities: Operations Management: Manage end-to-end operations of Global Talent Acquisition, Learning & Development, and Talent Management services within the BGL center. Ensure delivery of high-quality, timely services aligned with agreed targets and KPIs. Oversee all deliverables supported by the BGL center and ensure adherence to timelines, quality standards, and service excellence. Governance, Risk & Compliance: Ensure strong governance frameworks, controls, and compliance with organizational policies and regulatory standards. Maintain data accuracy, audit readiness, and compliance through structured reviews. Identify operational, financial, and reputational risks and implement mitigation strategies. Manage audit requirements and ensure robust HR process controls. Transformation & Process Excellence: Lead and stabilize HR transformation initiatives, particularly within Global Talent Acquisition Operations. Drive continuous improvement through innovation, automation, digital transformation, and adoption of best practices. Stay updated on industry trends and HR technology advancements to enhance service delivery. Team Leadership & Development: Lead and manage a team of 15–20 members, including Team Leads an

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