Email Platform Admin (O365) - Assistant Manager

Harmonic Inc. — Noida, Uttar Pradesh, India

This role is for you if you have the below Educational qualifications •Bachelor's degree in Computer Science, Information Technology, Information Systems, Engineering, or a related field. •Master's degree in Information Technology or Business Administration (preferred). •Formal training in Microsoft 365, Cloud Technologies, Collaboration Platforms, or Enterprise Infrastructure Management is desirable Work experience ·6–8 years of experience in Microsoft technologies, Enterprise Messaging, Collaboration Platforms, and Cloud Infrastructure Administration. ·Minimum 5 years of hands-on experience managing and supporting Microsoft 365 (Office 365) environments in large enterprise settings. ·Experience administering and optimizing core Microsoft 365 services including Exchange Online, Microsoft Teams, SharePoint Online, OneDrive for Business, and Microsoft Entra ID (Azure AD). ·Proven experience in tenant administration, platform governance, compliance, and security management. ·Experience managing Microsoft 365 migrations, upgrades, and transformation initiatives. ·Strong background in incident management, service requests, problem management, and operational support. ·Experience working with global teams and managing enterprise collaboration and productivity platforms. ·Experience in implementing Microsoft 365 security, compliance, and governance best practices. The ideal candidate will: ·Act as a Subject Matter Expert (SME) for Microsoft 365 services and platform operations. ·Manage the day-to-day administration, governance, and optimization of the Microsoft 365 environment. ·Ensure high availability, performance, and reliability of Microsoft 365 services. ·Lead platform administration activities across Exchange Online, Teams, SharePoint Online, OneDrive, and Microsoft Entra ID. ·Manage tenant configurations, user lifecycle management, licensing administration, and service health monitoring. ·Lead troubleshooting and resolution of complex Microsoft 365 incidents and se

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