Meeting Planner

Global Business Travel — Gurgaon, India

Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. The Project Generalist is responsible for the successful delivery of event projects that on time and on budget. Maintaining effective day-to-day contact with a range of clients and colleagues whilst communicating with other teams to ensure effective working. For all assigned events, the Project Generalist will be the key day-to-day project contact for the client. The goal is to deliver savings while creating memorable experiences for each client you work with – overall to create strong relationships What You’ll Do on a Typical Day : Undertake successful delivery of assigned live event projects to the highest service standards Ensure all new enquiries are input into CVENT and ensure efficient turnaround on enquiries meeting internal and client SLA (service level agreements) Manage a range of project tasks to ensure deliverables are on time, on budget and on brand Obtain venue/accommodation options for client and act as liaison between client and EMC Obtain travel options for client and act as liaison between client and transport provider, in some circumstances working closely with the internal group travel team (when over 10 people) Support development of strong relationships with new and existing clients to encourage account growth, as part of a team Support project management on a range of event projects to ensure client service satisfaction, project delivery on time and on budget and achieve pre-agreed savings What We’re Looking For : 2 years’ experience of working in a similar role within a comparable events agency A clear understanding of the Meetings & Events industry with knowledge of the service areas Ability to manage event budgets of variable sizes Adept at managing key client and interna

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