Director - Delivery Management

Global Business Travel — Bangalore, India

Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. Director – Delivery Management Travel Mid-Office & Finance Applications | AWS Lead end-to-end delivery and operational governance for Travel Mid-Office and Finance applications, managing 50+ professionals across Development (.NET & Java), QA, and Application Support. Ensure predictable delivery, operational stability, cloud modernization (AWS), architectural governance, and business value realization. What You'll Do Portfolio & Delivery Ownership Own end-to-end delivery across Development and Support, Lead 50+ team members (.NET, Java, QA, Support) Establish SDLC, release, and change governance,Drive DevOps-enabled delivery transformation Business Alignment & Domain Governance Align technology solutions with business objectives, Provide executive oversight across transaction-heavy finance systems Ensure scalability, compliance, and operational risk management Engineering, Architecture & AWS Cloud Governance Oversee J2EE and .NET enterprise systems, Lead AWS cloud strategy and modernization initiatives Oversee microservices, API-first architecture, and CI/CD enablement, Govern AWS services (EC2, EKS, Lambda, RDS, S3, IAM, VPC) Drive Infrastructure as Code and FinOps practices,Ensure high availability, DR, and security compliance Operational Excellence & Financial Governance Establish KPIs for service availability and release predictability, Oversee cloud cost optimization and budget adherence Mitigate operational and financial risks,Ensure audit readiness and compliance Stakeholder & Executive Management Serve as executive escalation point,Present delivery, operational, and cloud transformation dashboards Align roadmap with strategic business objectives Financial & Workforce Management Mana

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