Delivery Director – Travel Technology Platforms

Global Business Travel — Bangalore, India

Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. What You'll Do Own end-to-end delivery of complex travel domain platforms across scope, timelines, quality, and risk Drive predictable execution with strong governance across SIT, UAT, and production readiness Provide technical direction on microservices, event-driven, and cloud-native architectures Lead cross-functional execution across Engineering, Operations, Product, and external partners Drive modernization of legacy platforms into AWS or equivalent cloud-native solutions Ensure production stability, SLA adherence, and incident reduction through operational excellence Partner with UX/UI teams to align intuitive user experiences with backend capabilities Promote AI adoption to improve engineering productivity and operational efficiency Build and lead high-performing engineering teams across onsite/offshore delivery models Establish governance for release management, change control, and production readiness What We're Looking For 12+ years of experience in software engineering, delivery, or platform leadership Proven expertise leading large-scale distributed systems and transformation programs Strong hands-on knowledge of microservices, event-driven systems, and cloud-native architectures Backend proficiency with Java/Spring Boot or equivalent service frameworks Frontend understanding with React.js and modern UI frameworks Experience with REST APIs, Kafka/AWS EventBridge, CI/CD pipelines, Docker, and Kubernetes Solid grasp of AWS/cloud platforms, databases, observability, monitoring, and operational dashboards Demonstrated involvement in architecture and technical decision-making with credible technical depth Experience managing cross-functional global teams and complex stakeholder ecosyste

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