Application Specialist

GE HealthCare — Bhopal

• Provide technical and clinical leadership during the sales process by demonstrating the full range of Ultrasound products, including potential uses, product capabilities, and customer benefits. • Coordinate, schedule, and execute objective-based system training for customers and channel partners; monitor and report on training outcomes. • Develop and deliver product training to customers on equipment usage. • Monitor customer installations of ultrasound products within the assigned territory/region to enhance customer satisfaction and maintain strong relationships. • Support trade shows and professional conferences by conducting product demonstrations and customer training sessions. • Leverage market and product knowledge to assist the sales team in developing effective sales, marketing, and customer service strategies. • Build and maintain relationships with Key Opinion Leaders (KOLs) in the region; responsible for training the sales and dealer teams periodically to enhance their capabilities. • Penetrate competitive accounts and provide current market intelligence to the business. • Promote new product features (NPI) and clinical techniques; collaborate with customers to develop training plans and strategies that support new product adoption and ongoing training needs in Ultrasound. • Serve as the focal point for the modality/team by identifying customer satisfaction issues, assisting with escalations, resolving problems, and addressing specialty training requests. • Advocate for and support the adoption of hybrid training delivery models for customers. • Maintain well-documented pre- and post-training records in alignment with global guidelines. • Responsible for pre- and post-sales support of ultrasound systems. Responsibilities include conducting clinical activities such as workshops, CMEs, webinars, and hands-on training. • The incumbent will be based as per requirement and will support the LCT (Local Customer Team) or the Region depending on the scope of pr

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