Field Operations Service Lead

EOS IT Solutions — Jeffersonville, Indiana, United States

OUR COMPANY: EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees. We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency. WHAT YOU WILL DO: We are seeking a highly motivated Data Center Service Lead. This role is critical in ensuring the continuous improvement of our services and in managing the day-to-day operations, including run operations, repairs, safety, and reporting. The ideal candidate will be responsible for rack installations, Fiber Span repair, and understanding of optical repair. Including assigning action items, managing project timelines, and ensuring that deliverables are met to both EOS's and our clients' satisfaction. This role requires travel to different sites. KEY RESPONSIBILITIES: Project Leadership Lead cross-functional teams in the planning, execution, and successful completion of data center and network installation projects. Ensure alignment with project goals, ensuring all milestones are met according to agreed timelines. Tactical Planning Develop and manage comprehensive project plans that define scope, schedule, budget, resource allocation, and risk management strategies. Drive execution to ensure efficient delivery and high-quality outcomes. Stakeholder Management Build and nurture strong relationships with internal stakeholders, external vendors, and subcontractors. Facilitate ongoing communication and collaboration throughout the project lifecycle to ensure smooth project delivery. Resource Management Oversee resource allocation for personnel, equipment, and materials. Optimize resource utilization to enhance

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