Sr. Analyst 1, Collections

CrowdStrike — India - Pune

As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn’t changed — we’re here to stop breaches, and we’ve redefined modern security with the world’s most advanced AI-native platform. We work on large scale distributed systems, processing almost 3 trillion events per day and this traffic is growing daily. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward. We're proud to work for a mission-driven company leveraging AI to transform the way we work. CrowdStrikers drive their careers through flexibility and autonomy while also being expected to contribute to a culture of responsible AI adoption, experimentation, and innovation. We use an AI-first mindset as a force multiplier to proactively and continuously accelerate execution, build expertise, uncover insights, and solve complex problems. We’re always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you. About the Role: We are looking for an experienced and detail-oriented Senior Analyst to join our Collections and Accounts Receivable team. The ideal candidate will be responsible for managing and overseeing the end-to-end collections process, ensuring timely recovery of outstanding receivables, and maintaining strong customer relationships while adhering to company policies and compliance standards. What You'll Do: Manage and monitor the accounts receivable portfolio to ensure timely collection of outstanding invoices Proactively follow up with customers via calls, emails, and escalations to resolve overdue balances Analyze aging reports and prioritize collection efforts based on risk and outstanding amou

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