Supervisor - Advertising Sales Support & Analytics

Comcast — India - Chennai, Comcast India Engineering Cent

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast. Job Summary Responsible for supervising Ad operations department staff, including meeting department goals, crisis resolution, and efficient use of available tools. Ensures that advertising operations deadlines are met. Typically and on a regular basis, directs the work of at least ten or more other full-time employees or their equivalent, maximizing team efficiency and work quality. He or she will also be in charge of coaching, problem-solving, and acting as a liaison between subordinates and upper management. The ideal candidate will be knowledgeable and capable of guiding and training employees. He or she will be well-versed in the processes that fall under the purview of the role, as well as results-driven and focused. Job Description Core Responsibilities Develops and assigns projects to staff. Assists direct reports in the resolution of complex or exception issues. Collaborates with managers to select, train, direct, evaluate, motivate and develop ad operations staff. Communicates with sales staff to ensure that all Ad operations requirements are met. Assists Account Executives in problem solving and escalation within department guidelines. Processes and distributes daily verification reports. Evaluates and researches lost/dropped revenue when required and provides feedback to b

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