Specialist 3 - Functional Systems & Technology

Comcast — India - Chennai, Comcast India Engineering Cent

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast. Job Summary As a Senior Analyst of Workfront, you will be responsible for supporting the Workfront Center of Excellence within the group. You will ensure workflow initiatives are being efficiently supported through Workfront and Workfront Fusion around process automation, joining discussions, and collaborating with leadership and staff for effective delivery and maintenance. Job Description Core Responsibilities Analyze business processes to identify inefficiencies and automation opportunities. Design, build, and test automated workflows using Workfront and Workfront Fusion. Collaborate with stakeholders to gather requirements and validate automation outcomes. Create process maps, documentation, and user guides for workflow process and automated solutions. Provide business team support through our Workfront Help Request Queue. Monitor and troubleshoot Workfront systems to ensure reliability and performance. Perform data analysis and data integrity audits to measure the impact of automation on KPIs such as cycle time and error rates. Stay updated on automation tools, scripting techniques, and integration capabilities. Support the development of reusable automation components and templates. Provide training and day-to-day support to end users and business teams on automation usage and w

View on HireSetu