Quality Assurance, Monitoring & Testing Senior Manager
Citi — Pune Maharashtra India
The Citi Wealth business delivers a comprehensive wealth solution to clients across the wealth continuum, with integrated advice and execution as well as traditional and alternative investments, managed account strategies, world-class research and investment guidance. The Wealth business serves ultra-high-net-worth individuals and family offices through Citi Private Bank, operates in the affluent and high-net-worth customer relationship tiers of Citigold® and Citigold Private Client and offers wealth management in the workplace through Citi Global Wealth at Work. The Wealth Control Testing Utility (“CTU”) Team is a first line of defense (“1LOD”) team responsible for the assessment of controls designed by and owned by Citi’s Wealth Front Line Units (“FLUs”) – i.e., the Citi Wealth business. This individual contributor role reports to a Wealth Control Assessment Team Leader and is an execution-oriented individual contributor position accountable for end-to-end control assessment; which includes control design assessment (“CDA”), design of operational effectiveness assessment tools for monitoring (“OEM”) and testing (“OET”), monitoring/testing design assessment (“MDA” and “TDA”), and execution of monitoring/testing tools (“OEM” and “OET”) to assess the effectiveness of controls designed to address Business-defined risks. A Wealth Control Assessment Leader is a subject matter expert on overall controls monitoring and testing who closely follows latest trends in controls testing and adapts them for application within their own job and covered businesses and functions. Excellent communication skills required to negotiate internally, often at a senior level. Developed communication and diplomacy skills are required to guide, influence and convince others, particularly colleagues in other areas and occasional external customers. Accountable for significant controls testing results and advice regarding the controls execution. Necessitates a degree of responsibility over tech
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