Engineering Product Management Specialist

Cisco — Bangalore, India

- Customer Intelligence & Adoption Analyst - Product Adoption Analyst Cisco Spaces | Bangalore, India Who We're Looking For We're looking for someone who is relentlessly curious and gets excited by finding smarter ways to solve problems. You enjoy figuring things out. You love asking questions, digging into data, connecting dots, and uncovering insights that others miss. You are energized by AI, automation, and market research. This role is ideal for someone early in their career who wants more than a narrowly defined job. You'll work alongside a cognitively diverse team of product managers and adoption specialists to help answer some of our most important questions: ● Which customers are most likely to realize value from Cisco Spaces? Who are the right stakeholders to engage within an organization? Where are customers getting stuck on their adoption journey? How can AI, automation, and analytics help us scale customer adoption? ● What insights should influence our product and adoption strategy? We're not looking for someone to maintain spreadsheets or manually research contacts all day. We're looking for someone who can combine market research, customer intelligence, analytics, AI, and business thinking to help solve interesting growth challenges at scale. If you’re naturally curious and want a front-row seat to how product-led growth works inside one of Cisco's fastest-growing product lines, we'd love to hear from you. What You'll Do Customer Intelligence & Adoption Identify the accounts, stakeholders, champions, and decision-makers most likely to drive successful adoption of Cisco Spaces by leveraging internal and external data sources. Develop a deep understanding of customer personas (from both IT and business teams), buying centers, industry use cases, and adoption patterns across key segments. Partner with Product Marketing team to continuously refine Ideal Customer Profiles (ICPs), persona frameworks, and targeting strategies based on customer behaviour, pro

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