Operational Support Senior Analyst_GPTPMS - HIH - Evernorth

Cigna — Hyderabad, India

Operational Support Senior Analyst – GPTPMS Position Overview This position is located in the Business Solutions Implementation team in the Systems Operations & Analytics group. The ‘Technology’ team of Business Solutions is responsible for supporting the bigger Global Procurement, Third Party Management, and Shared Services ( GPTPMS ) organization in a business analyst type of position playing a critical role in designing, implementing and supporting the key systems and technological roadmaps. The whole team serves as an intermediary between our GPTPMS customers and the IT administrative teams. This specific role on the team will focus on direct customer interactions, primarily answering user questions, doing problem solving, and investigating issues through resolution. The two main goals of this team are to maintain the day-to-day functioning of the systems, as well as develop new functionality and plans as demanded by process and project priorities. This individual will be part of the team responsible for building and executing GPTPMS strategic initiatives and will be responsible for coordinating with business/customers, application development, and operations teams to create a unified GPTPMS program. This person will also work with appropriate personnel within GPTPMS to execute key communications, training and other critical knowledge transfer that has broad impact. They will work in close partnership with our IT partners, GP&TPMS leaders, and business matrix stakeholders to ensure that we understand both opportunities to continuously improve our technology and deliver strong information sharing. Responsibilities Continuously learn and update knowledge on Ariba Source to Contract functionality and administration Continuously learn and update knowledge on the Icertis Contract Intelligence and Contract Lifecycle Management functionality and administration Continuously learn and update knowledge on the ProcessUnity risk and third-party management functionality and

View on HireSetu