Business Analytics Lead Analyst

Cigna — Bengaluru, India

Location: CHSI Bangalore, India Job Summary The Business Intelligence / Analytics professional will design, develop, and test Operations Analytics solutions with a strong focus on health‑insurance data, operational metrics, and insights generation. The role requires the proven ability to interpret and refine business requirements, work with complex health‑insurance datasets, and deliver accurate and meaningful insights using modern BI and analytical tools. Role Responsibilities - Build high‑impact visualizations and dashboards that translate health‑insurance operational data into clear, actionable insights. - Deliver BI/analytics solutions with uncompromising quality, incorporating strong testing and validation—particularly for healthcare operations metrics. - Communicate progress and insights proactively with management and internal stakeholders. - Establish, refine, and document processes involving multidisciplinary teams across health‑insurance operations. - Balance recurring MIS requirements (daily/weekly/monthly reporting) with the development of new MIS/BI builds. Solution Capability - Architect BI solutions of varying complexity using both static (Excel/Access) and dynamic (SQL/Oracle) health‑insurance data sources, ensuring alignment with business requirements. - Identify gaps in health‑insurance data availability and determine the most effective path to deliver insights using existing tools and methodologies. - Build sustainable solutions using offline and online data sources, while collaborating closely with technology teams on long‑term enterprise data strategies. - Proactively identify opportunities to automate operational reporting and analytics—demonstrating measurable efficiency and productivity gains. Business (Health Insurance Focus) - Strong knowledge and prior experience in the Health Insurance industry is required, including experience working with claims, membership, utilization, provider, or operational performance datasets. - Demonstrated abil

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