Business Analytics Advisor - HIH - Evernorth

Cigna — Hyderabad, India

Position Summary: We are seeking a highly skilled Lead Business & Data Analyst to support a strategic, enterprise-wide transformation of the end-to-end client financial workflow. This role will serve as a senior analytical leader within the program, responsible for driving business requirements, end‑to‑end process redesign, data insights, and analytical solutions that modernize legacy processes and enable automation, AI-driven capabilities, and a modern technology ecosystem. The Lead Business & Data Analyst will work closely with the Director of Program Delivery, cross-functional business stakeholders, and technical teams to ensure the program delivers measurable business value, improved operational efficiency, and enhanced data-driven decision-making. Key Responsibilities: Business Analysis & Process Transformation Lead end-to-end business requirements gathering across multiple functional areas (Finance, Operations, Accounting, Sales/Account Management). Translate strategic objectives into clear business needs, functional requirements, and acceptance criteria. Conduct current-state and future-state process mapping, identifying gaps, inefficiencies, and automation opportunities. Partner with process owners to redesign workflows and ensure alignment with enterprise standards. Data Analysis & Insights Analyze complex financial, operational, and client data to identify trends, root causes, and opportunities for optimization. Develop data models, business rules, and analytical frameworks to support forecasting, reporting, and performance measurement. Validate data quality and work with technical teams to ensure data integrity across systems. Solution Design & Technology Enablement Collaborate with engineers, AI solution teams, and business partners to translate business needs into actionable technical requirements. Contribute to the design of AI-enabled use cases, automation logic, and decision-support tools. Participate in testing strategies, including UAT, data valida

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