Systems Data Support Analyst

Caterpillar — Bangalore, Karnataka

Career Area: Technology, Digital and Data Job Description: Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. Job Summary To maintain customer data files in the ordering system What You Will Do: • Developing detailed solutions to solve business problems • Input data into the customer data files, making changes to existing data and monitoring the accuracy of all data in files. • Participate the evaluation and deployment of new technologies to add or enhance existing digital technical capabilities. • Participating in addressing business requirements for applications and collaborating with cross-functional teams to deliver solutions that meets business results Degree Requirement B.E. / B. Tech in IT, CS, or related engineering discipline (2025 or 2026 graduates) What You Have: Customer Focus: Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions. Level Working Knowledge: • Communicates the importance of customer needs/expectations and commits to resolving them. • Researches and verifies customer needs and expectations. • Solicits customer satisfaction feedback and acts on improvement opportunities. • Helps link organizational objectives to customer needs and expectations. • Meets regularly with customers to understand their wants, needs and expectations. Data Gathering & Analysis : Knowledge of data gathering and analysis tools, techniques, and processes; ability to collect and synth

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