Support Analyst, Shopify eCommerce

Carrier — Building No: 12C, Floor 9,10,11, Building No: 12B -Stilt floor, Raheja Mindspace, Cyberabad, Madhapur, Hyderabad - 500081, Telangana, India

Role: Support Analyst, Shopify ecommerce Location: Bangalore/Hyderabad, India Full/ Part-time: Full Time About Carrier Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort, safety and sustainability to life. Through cutting-edge advancements in climate solutions such as temperature control, air quality and transportation, we improve lives, empower critical industries and ensure safe transport of food, life-saving medicines and more. Since inventing modern air conditioning in 1902, we lead with purpose: enhancing the lives we live and the world we share. We continue to lead because of our world-class, inclusive workforce that puts the customer at the center of everything we do. For more information, visit corporate.carrier.com or follow Carrier on social media at @Carrier. Support Analyst – Shopify Commerce Carrier’s Enterprise Digital Products & Solutions (EDPS) team is enabling higher digital customer experience capabilities throughout the enterprise. Through centralized investment in technology, talent, and business transformation, the team aims to solidify Carrier’s position as a leader in sales enablement, service, and digital commerce spaces. This person will support, collaborate, and work closely with the business team(s), product, engineering, and implementation teams to support production operations (bugs and issues), roadmap commitments, and business initiatives. This involves understanding requirements thoroughly, supporting enterprise commerce applications, troubleshooting issues, coordinating with development teams, and ensuring stable business operations. This position is mostly support related, but there will be opportunities to work on new enhancements and features. Carrier is a global leader in Heating, Ventilation, and Air Conditioning (HVAC) and Refrigeration segments with an unmatched product and service portfolio. Carrier’s Digital Commerce, Channels, an

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