Engineer

Carrier — RGA Tech Park, 2nd floor Block-2, Survey # 31/1, Chikkannhelli Village, Varthur Hobli, Bangalore East Taluk, Bangalore - 560035, India

Job Title – Engineer Location – Bangalore, India Full time/Part Time - Full Time Build a career with confidence Carrier Global Corporation, global leader in intelligent climate and energy solutions is committed to creating solutions that matter for people and our planet for generations to come. From the beginning, we've led in inventing new technologies and entirely new industries. Today, we continue to lead because we have a world-class, diverse workforce that puts the customer at the center of everything we do. Role Description: · The Engineer will be responsible for maintaining, Monitoring, supporting and optimizing platform applications. Responsibilities: · Analyze user requirements to determine how to translate into customer tickets · Ensuring that platform systems are fully operational and any loss of service is restored in a timely and efficient manner · Problem determination, workaround resolution, root cause analysis, Incident, problem management, work around solution and Root cause analysis · Providing a high level of service to our customers and adhering to our strict SLAs for response and restoration times · Creation and updating of application support documentation, it should be maintained to highest quality and accuracy · Additional adhoc activities to support business goals Basic Qualifications & Experience: · Min 3 years’ experience in similar field · Excellent communication skills as well as the ability to work well in a team environment. · Must be a self-starter and possess the ability to organize and plan work schedule. · Always maintain a professional presentation in appearance Benefits · Be part of a truly global company with over 100 years of history. · Competitive salary and performance-based bonuses. · Comprehensive healthcare and wellness programs. · Opportunities for professional development and career advancement. · Access to a wealth of learning resources, both internal and external. · Dynamic and inclusive work environment where everybod

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