Technical Consultant - F5,Palo Alto,VPN

Blue Yonder — IND - Coimbatore (708)

Scope: Core responsibilities include assisting in managing network incidents, handling service requests for prompt resolution, and supporting root cause analyses to implement corrective and preventive measures. As part of the Operations team, you will collaborate with cross-functional teams to address incidents, support feature enhancements, and participate in business-as-usual (BAU) project activities. Our current technical environment: F5 Load Balancer Skills: Basic administration, iRule Development, SSL Management, and Troubleshooting. Cloudflare WAF Management: Experience with WAF operations, including log review, rule fine-tuning, and troubleshooting issue. Firewall Skills: Basic Cisco ASA Configuration, Palo Alto NGFW Management, VPN Configuration, and Troubleshooting. Switching Skills: Basic knowledge of Cisco & Arista Architecture, vPC, MLAG, and Troubleshooting. Routing Skills: Basic OSPF & BGP Configuration and Management, Troubleshooting. Packet Capture and Analysis Skills: Protocol Analysis, Network Performance Troubleshooting, Traffic Flow Analysis, TCP/IP Troubleshooting. Azure Networking Skills: Basic VNet Configuration, Azure VPN Gateway, Azure Virtual WAN, Azure ExpressRoute, Azure Firewall, Azure Network Watcher. What you’ll do: Assist in managing and supporting F5-LTM, Cisco/Palo Alto Firewalls, Cisco & Arista route and switching, and Azure VPN gateway and firewall across private and public datacenters. Collaborate with cross-functional teams during Major Incident Management (MIM) to identify root causes and restore services quickly. Provide technical support for customer incidents and service requests, ensuring timely troubleshooting and resolution. Perform basic packet capture analysis using Wireshark to diagnose and resolve application performance issues. Collaborate with other support teams, including Application and Infrastructure, as necessary. Coordinate with vendors and technology partners to efficiently resolve hardware and software issue

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