ER Case Management Specialist

Barclays — Pune, Gera Commerzone SEZ

Job Description Purpose of the role To support the business with the management of employee relations cases, in line with relevant policies, procedures and regulatory requirements. This includes providing professional advice, support and guidance to managers and employees on a range of topics (including Disciplinary, Capability, Grievance and Sickness), and investigating matters where required. Accountabilities Provision of ER advice on a range of topics, including reviewing and drafting of documentation, advising on process as well as potential employment / legal risk. Supporting directly where required, often with senior complex, and regulatory matters. Investigations to resolve employee complaints, grievances, and disciplinary matters and guidance on the completion of these, supporting managers and employees as required. Employee relations policies and procedures development, implementation, and maintenance, aligning these to all applicable laws, regulations and the overall business strategy. Production and deployment of ER training in coordination with our control partners with a focus on prevention. Production and delivery of ER metrics, sharing insights with stakeholders on employee relations issues and trends. Analyst Expectations Will have an impact on the work of related teams within the area. Partner with other functions and business areas. Takes responsibility for end results of a team’s operational processing and activities. Escalate breaches of policies / procedure appropriately. Take responsibility for embedding new policies/ procedures adopted due to risk mitigation. Advise and influence decision making within own area of expertise. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how own sub-function integrates with function, alongsid

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