Business Delivery VP

Barclays — Mumbai, Nirlon Knowledge Park (BX) 9th & 11-12 floor

Job Description Purpose of the role To support the organisation, achieve its strategic objectives by ensuring the business is ready to receive the agreed change (address business problems and opportunities), ensuring that change initiatives are successfully assessed and implemented to enable them to be embedded in the organisation. Accountabilities Identification and analysis of business impact and opportunities that require change within the organisation. Development of business readiness strategies that will help to ensure the successful implementation of change initiatives. Communication with stakeholders, including senior management, project teams, and external partners, to ensure that they are informed about change initiatives and that their needs and expectations are being met. Collaboration with Client Readiness, Operational Readiness & Tech Delivery to ensure business, sales, operations, client servicing and functional partners are prepared for a smooth transition of technology delivery into BAU (including Target Operating Model, Training, Communications, Service Agreements.) . Management of resistance to change, ensuring that stakeholders are engaged and that their concerns are addressed. Review of business readiness plans and status reports in conjunction with change delivery managers to ensure business readiness activities completed on time including newly identified risks, issues and dependencies. Collaboration with project teams to ensure that change initiatives are aligned with project objectives and that change management activities are integrated into project plans. Provision of guidance and support to business stakeholders, ensuring that they have the necessary skills and knowledge to implement change initiatives successfully. Vice President Expectations To contribute or set strategy, drive requirements and make recommendations for change. Plan resources, budgets, and policies; manage and maintain policies/ processes; deliver continuous improvements

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