Junior Associate/Associate – Data Steward (Reltio MDM)

AstraZeneca — India - Chennai

Job Title: Junior Associate/Associate – Data Steward (Reltio MDM) Career Level: C1/C2 Introduction to role: Are you ready to elevate the quality of customer and provider data that powers meaningful interactions across our business and, ultimately, supports better outcomes for patients? Do you want to own the accuracy and integrity of master data so that analytics, segmentation, and compliant engagement move faster and with confidence? Based in Chennai, you will join a globally connected team focused on trusted data in CRM and MDM. You will steward critical data domains, standardize and cleanse records, and resolve complex data change requests so our commercial and medical teams can act decisively. Your work will convert fragmented information into reliable, actionable intelligence—reducing risk, sharpening insight, and accelerating decisions across the enterprise. Accountabilities: - Data Quality Management: Own the integrity of CRM and MDM data by standardizing, cleansing, and de-duplicating records; manually update attributes of US managed records via DCR to improve core data. - DCR Processing and Governance: Manage Customer Data Change Requests; ensure timeliness and adherence to standard operating procedures; apply Business and Compliance Rules; document actions and maintain required notation. - Data Verification and Enrichment: Reach out via phone/email to requesters and users for informational updates and proof; apply new verified data elements to core database records; assure new elements are not duplications; accurately list newly applied data elements; remove incorrect data elements and records. - MDM–CRM Alignment: Maintain CRM and MDM aligned in Customer Data; monitor the flow of data between MDM, CRM and other databases for accuracy and data quality; coordinate via Service Requests for tasks required in MDM and CRM to be done by IT teams. - Regulatory and Privacy Compliance: Process GDPR related requests (opt-outs from Open Data, opt-outs from Alexion);

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