Customer Success Account Manager

Adobe — Remote India

The Opportunity Join a world-class sales team at Adobe as an Customer Success Account Manager. This outstanding role offers the chance to master Adobe Solutions, drive expansion, and acquire new users within an ambitious and collaborative environment. What you'll Do Develop a solid knowledge of Adobe products to guide customer conversations and tackle their business challenges Drive up-sell and cross-sell by identifying ideal customer profiles and contacting them via multiple channels Identify and attract new users within organizations to encourage greater adoption of Adobe products Deliver quarterly sales targets and be accountable for calls, emails, meetings, opportunities, and revenue Research customers to identify growth opportunities and maintain real-time knowledge of customer profiles Complete Marketing Qualified Leads and other growth indicators to improve revenue Manage the lead and opportunity pipeline, providing timely updates to management Provide basic demos of Adobe solutions and collaborate with product specialists on found opportunities What you need to succeed Degree or equivalent practical experience Proven sales experience with a track record of meeting or exceeding quotas Outstanding communication and customer research skills Ability to successfully implement strategies to drive sales growth Preferred qualifications: Advanced degree or equivalent experience, or specific skills in sales and customer relationship management About Adobe Adobe empowers everyone to create through innovative platforms and tools that unleash creativity, productivity and personalized customer experiences. Adobe’s industry-leading offerings including Adobe Acrobat Studio, Adobe Express, Adobe Firefly, Creative Cloud, Adobe Experience Platform, Adobe Experience Manager, and GenStudio enable people and businesses to turn ideas into impact, powered by AI and driven by human ingenuity. Our 30,000+ employees worldwide are creating the future and raising the bar as we drive

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