GN-IC-Comms and Media-Digital Core-BSS & Digital Channels-Associate Manager

Accenture — India

Job Title - GN-Comms & Media- Salesforce - Consultant Management Level: 9-Team Lead/Consultant Location: Gurugram, DDC1A Must-have skills: Salesforce API Good to have skills: Ability to leverage design thinking, business process optimization, and stakeholder management skills. Job Summary: This role involves driving strategic initiatives, managing business transformations, and leveraging industry expertise to create value-driven solutions. Roles & Responsibilities: Develop and execute technology transformation strategies, oversee implementation projects, and optimize digital capabilities for business efficiency. Bring your best skills forward to excel in the role: Salesforce Techno -Functional Consultant - W ork ing closely with client and market unit teams to drive the adoption, optimization, and iteration of the Salesforce platform spanning across Sales, Service and Marketing and accelerate business change, leveraging multiple integrations and technologies. Design, build, and deliver tailored solutions for the business using Salesforce and other connected technologies and drive design and discovery workshops with the client, Knowledge and implementation experience of Sales Cloud, Service Cloud, Marketing Cloud, Experience Cloud, Communications Cloud, Commerce Cloud, Vlocity /Salesforce - EPC/ CQP/CLM/OM, Einstein Analytics, Visual Force, Lightning Web Components, Apex, Aura, Configuration, customization, triggers, process builders, flows, object models, Salesforce Integration and good configuration experience etc. The Salesforce consultant should be able to help develop business requirements, specifications, process flows, application design, and configuration, along with testing and deployment for the platform. Using problem-solving ability, and creative flair, the Salesforce Consultant should be able to design, validate , deliver, and maintain the client Salesforce ecosystem to enable efficiencies in key areas of the business and recommend new features and impro

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