Application Support Engineer

Accenture — India

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Coupa Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary: We are hiring a Coupa Techno-Functional Architect to design, implement, and optimize Coupa Procurement solutions. This position requires knowledge of Coupa functionalities, platform capabilities, integration frameworks, and enterprise architecture principles. This role serves as an expert and primary point of contact for Coupa configuration, user support, data integration, and reporting, driving platform adoption, ensuring compliance, and aligning system capabilities with business objectives. What You ll Do: Hands - On Coupa Solution Design and Implementation: Design, propose, and implement Coupa-based solutions that address identified business needs. Ensure these solutions optimize procurement operations and are scalable and efficient. Provide day-to-day administration, support, and enhancement delivery for Coupa system. Act as the primary technical point of contact with business stakeholders, implementation partners, and Coupa support. Participate in project requirements gathering, analysis, lead the design phase, and implementation. Collaborate with Procurement, Finance, and IT teams to ensure seamless integration with ERP and other platforms. Design, develop and oversee integrations between Coupa and other applications within the ecosystem via middleware. Drive the system integration testing and user acceptance testing and document necessary evidence to track the project closure. And provide hyper care support to the users. Provide technical guidance on Coupa REST API (JSON / XML), flat file integrations, and SFTP configuration. Ensure alignment with enterprise architecture, security standards, a

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